Athena Guides

Expert strategies for DVA advocates and veterans to organise evidence, navigate SOPs, and build stronger claims faster.

Athena claim export ready for DVA myService — structured Zip pack with attached evidence
7 Min Read • Process

How to Lodge a DVA Claim on myService

Step-by-step lodging, evidence in the vault, and a myService Zip export — optionally packaged with attached documents for upload.

Read Guide
Athena reading and tagging a Defence JeHDI/UMR export into a searchable vault
9 Min Read • Process

JeHDI Medical Records Export — How to Read Your UMR

Request Defence health records, understand JeHDI vs scanned UMRs, and unpack exports into searchable evidence on your device.

Read Guide
DVA presumptive liability conditions 2026
Hub • Legislation

DVA Presumptive Liability Conditions 2026

July 2026 legislative changes, the DVA 247 presumptive conditions list, and links to the deep-dive guide plus Athena checks.

Open Hub
Athena SOP factor matching screen — closing the evidence gap after a DVA rejection
8 Min Read • Process

DVA Claim Rejected? Your Next Steps

Read the decision, understand the 2026 single review pathway (VRB then ART) and its time limits, and close the evidence gap that led to the rejection.

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Athena Strategy Map showing on-device AI connections between service events and conditions — no cloud upload
5 Min Read • Strategy

The Intelligence Dilemma

Why local-first intelligence is essential for handling sensitive DVA medical evidence without cloud risks.

Read Guide
RMA SOP Guide
4 Min Read • Strategy

The Ultimate Guide to RMA Statements of Principles (SOPs) for DVA Claims

Learn how to interpret RMA factors, match medical history to SOPs, and how the SOP Navigator speeds up research.

Read Guide
Organising Medical Evidence Guide
5 Min Read • Process

How to Organise Years of Medical Evidence for Your DVA Claim

Stop wrestling with scattered PDFs. Discover how to build chronological timelines and bundle your evidence securely.

Read Guide
Building Stronger Claims Guide
4 Min Read • Advocacy

How Advocates Can Build Stronger DVA Claims Faster

Reduce administrative chaos and structure stronger claim statements with on-device AI — privately, securely on your device.

Read Guide
Presumptive Liability Explained Guide
6 Min Read • Legislation

Presumptive Liability Explained: The July 2026 DVA Changes

What the new determination means, the 247 conditions and eight service routes it covers, and how to tell when a claim qualifies for automatic acceptance.

Read Guide
Athena for Australian veterans — free on-device DVA claims help
Veterans • Free tier

Athena for Veterans — Private DVA Claims Help

Free on-device tools to organise evidence, search SOPs, and prepare your claim — without uploading records to the cloud.

For veterans
DVA advocate software for offline case management
B2B • Advocates

DVA Advocate Software — Offline Case Management

Privacy-first advocate tooling: offline case management, RMA SOP search tool, and on-device claim building.

For advocates

Stop wrestling with PDFs and cloud privacy risks.

Available exclusively on the App Store.